33 Years of Quality Service

Communications Policy

Updated: November 21st, 2024

3D Financial uses telephone calls, SMS text messaging, U.S. mail, and email to provide important information.

USER CONSENT

By providing 3D Financial with your contact information, you agree and consent to be contacted by 3D Financial, our employees, agents, affiliates, attorneys, subsequent creditors, third-party collectors, and loan servicing companies through the use of telephone calls, SMS text messaging, U.S. mail and email to any phone number(s) or addresses you have provided in conjunction with your application and/or account.

SMS/TEXT MESSAGE TERMS & CONDITIONS

By agreeing and consenting to receive SMS text messages, you authorize 3D Financial to deliver transactional and/or marketing text messages to the mobile phone number(s) you have provided. We may contact you for marketing of loan products, application and loan servicing questions, reminders of upcoming payments, collections, or for any other account related issues. MESSAGE AND DATA RATES MAY APPLY  and are your responsibility. Message frequency is approximately 1-12 messages per month. You understand the text messages we send may be viewed by anyone with access to your phone. To maintain your privacy, you should take steps to safeguard your phone and your text messages. Notify us immediately if you change your mobile number(s).

If you have questions or are having problems receiving or stopping our text messages, please contact us at:

3D Financial PO Box 187, Tullahoma, TN 37388, Phone: 866-322-4954, Business Hours: Monday-Friday 9am-5pm.

OPT-OUT OR STOP

If you wish to stop receiving marketing text messages from 3D Financial, reply STOP to any text message we have sent you. Your STOP request will become effective within 48 hours. You may also STOP marketing text messages by calling 866-322-4954, Business Hours: Monday-Friday 9am-5pm.

HELP OR SUPPORT

If you need our contact information or information on how to STOP marketing text messages, reply HELP to any text message we have sent you.

EMAIL OPT-OUT

You may unsubscribe directly from any marketing email message.

 

Need Answers?

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